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Support Ticket
Log in to the User Center and submit a ticket via the Support section. We respond within 24 hours.
Go to User Center →Send an email to our support address. Please include the issue type in the subject line.
[email protected] →Response Time
Tickets and emails are typically answered within 24 hours (may be longer on holidays).
When submitting a ticket, please include your registered email and a description of the issue to help us resolve it faster.