Privacy Policy

1. Information We Collect

• Account information: email address and securely hashed password collected at registration.
• Payment information: we store only payment results (amount, timestamp, status). Raw payment credentials are held by third-party processors — FastIP never stores card numbers or wallet credentials.
• Usage data: login timestamps and IP addresses, used for security monitoring and anomalous-login detection.
• We do not log, monitor, or store your network traffic or browsing activity.

2. How We Use Your Information

• Service delivery: activating subscriptions and sending account-related notifications.
• Security: detecting suspicious logins and preventing account abuse.
• Support: responding to tickets and feedback you submit.
• We do not sell or rent your personal information to any third party.

3. Information Sharing

• Payment processors: shared as necessary to complete transactions, subject to each processor's privacy policy.
• Legal requirements: we may disclose information in response to valid legal orders as required by applicable law.
• We do not share your personal information with third parties beyond the above.

4. Data Retention

Account data is retained until you request deletion. Upon receiving a deletion request, we remove your personal information within 30 days. Payment records are retained as required by applicable law.

5. Cookies

We use only essential cookies to maintain login sessions. We do not use tracking or advertising cookies.

6. Your Rights

• Access, correct, or export your account information.
• Request account deletion and erasure of personal data.
• To exercise these rights, email us at [email protected].

7. Policy Changes

If we make material changes to this policy, we will notify you via email or in-app notice in advance. Continued use of the service constitutes acceptance of the updated policy.

8. Contact

For questions about this Privacy Policy, email us at: [email protected]